Business Support Officer

Primary Industries (DPI)

1. Temporary 12-months, full-time opportunity with possibility of extension
2. 12.75% super + great leave benefits + up to 50% WFH
3. Supportive learning and development environment with a great team culture

Looking for career development? Join ITP! Build broad experience across HR, events, administration and project support.

The opportunity

As an AO4 Business Support Officer, you’ll become the go‑to person who keeps our people, processes, and projects running with precision. In this role, you’ll be at the heart of the team — supporting day-to-day operations across human resources, events, projects and business administration. No two days will be the same, and your contribution will be genuinely valued.

You will also be responsible to:

1. Support our people operations, helping with recruitment, onboarding, advertising positions, panel coordination and separation processes.
2. Provide occasional event support, from booking travel and accommodation to organising catering, rostering, logistics, and hands‑on event setup and pack‑down.
3. Maintain key records including asset registers, licences, collateral tracking, and data entry across key databases.
4. Support project delivery, helping plan and prioritise tasks to meet important timeframes.
5. Undertake research and contribute to best‑practice tools and systems that uplift communication and engagement across ITP.
6. Provide occasional business support for finance management activities across the ITP team, including payments of invoices and record keeping.
7. Stay across legislation, policy and process requirements, offering sound business process advice to staff.
8. Build strong working relationships, ensuring positive and effective collaboration with clients and stakeholders.

What we are looking for (qualifications, registrations, experience):

1. Experience in undertaking administration roles in a large business unit involving human resources and project support.
2. Sound skills and experience in using Microsoft Office Suite programs, including Outlook, WORD, EXCEL, Teams and PowerPoint, to deliver administrative services in a large business unit.
3. A track record of working in a team to deliver great customer service.

Whilst not mandatory, the following would be highly regarded:

1. Experience in resolving administrative process problems and implementing quality assurance practices.
2. Experience contributing to business improvement initiatives in a large business unit.

Why work for DPI

You will enjoy a variety of benefits DPI have to offer, including:

1. Attractive salary + 12.75% super
2. Get work-life balance flexibility and support you need to thrive, with up to 50% WFH
3. Follow your path wherever it leads with our learning and development opportunities
4. Work with passion and purpose
5. Have a tangible impact, for today and tomorrow
6. Enjoy interesting, diverse work
7. Enjoy role clarity and role autonomy
8. Be part of our one, diverse DPI.

Learn why our people choose DPI and more importantly why they stay.

Find purpose you feel, impact you see and a legacy you bring to life.

Job Ad Reference: QLD/685812/26

Closing Date: Friday 1 May 2026

Candidates apply for your job on: https://smartjobs.qld.gov.au/jobtools/jncustomsearch.viewFullSingle?in_organid=14904&in_jnCounter=223146187