· Organise and oversee daily office administration to support the smooth delivery of student services, class scheduling and general business operations.
· Contribute to the planning, review and improvement of office procedures, service standards and administrative workflows.
· Coordinate office resources, including workspace, administrative support, supplies and equipment, and ensure office facilities are properly maintained.
· Manage office records, student administration documents, internal reports and routine accounts-related administrative matters, ensuring accuracy and accessibility.
· Assign and monitor administrative tasks for office support staff, and assist with onboarding, training and performance coordination.
· Liaise with academic staff, management, students and external stakeholders to coordinate office matters and resolve operational issues effectively.
· Support compliance with internal policies, administrative procedures and relevant regulatory requirements, including workplace health and safety obligations.
· Assist with enrolment-related enquiries, student communication and front-office operations in a timely and professional manner.
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